Shipping policy
Free Shipping on Every Order
Every Wolf & Co. box ships free to anywhere in the United States — no minimum required.
Processing Time
All Wolf & Co. orders are carefully assembled and packed by hand. Please allow 1–3 business days for your order to be processed and prepared for shipment after your order is placed.
Orders placed on weekends or public holidays will begin processing on the next business day.
Corporate and Bulk Orders: Orders of multiple boxes may require additional preparation time. Please allow 3–7 business days for processing on bulk orders. If you have a specific delivery deadline, we recommend reaching out to us at sales@wolfcousa.com before placing your order so we can confirm availability.
Delivery
We ship via major carriers including USPS, UPS, and FedEx. Delivery times vary by destination within the continental United States.
Standard Order: 1–3 business days processing · 3–7 business days estimated delivery · Free shipping
Corporate / Bulk Order: 3–7 business days processing · 3–7 business days estimated delivery · Free shipping
Delivery estimates are guidelines and not guarantees. Actual delivery times may vary based on carrier availability and destination.
Where We Ship
At this time, Wolf & Co. ships within the contiguous United States only. We do not currently ship to Alaska, Hawaii, US territories, or internationally. We hope to expand our shipping reach in the future. If you are outside our current shipping area and would like to be notified when we expand, please contact us at sales@wolfcousa.com.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number. If you have not received a tracking email within 3 business days of placing your order, please check your spam folder or contact us at sales@wolfcousa.com.
Damaged or Lost Orders
We take great care in packaging every Wolf & Co. box to arrive in perfect condition. In the rare event that your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at sales@wolfcousa.com with your order number, a description of the issue, and photos of any damage if applicable. We will work quickly to resolve the issue with a replacement or refund.
Questions
For any questions about your shipment please contact us at sales@wolfcousa.com. Wolf & Co. · (203) 429-4356 · wolfcousa.com